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Sleepcraft Customer Privacy Policy

Our customers’ privacy is of paramount importance to us at Sleepcraft, and we are committed to protecting and maintaining your privacy by observing The National Privacy Act Principles, which are extracted from the Privacy Act 1988.

Sleepcraft fully supports and complies with The National Privacy Act Principles, which outline and prescribe the proper and legal use and disclosure of personal information alongside other matters related to public safety, security, data quality and law enforcement.

As such, Sleepcraft will not sell, rent or lease our customers’ information to any third party and customer information will be used exclusively to process your order and provide you with the highest quality service possible, with your consent.

If you choose to email us at Sleepcraft or complete any forms on the Sleepcraft website, your contact details and the information that you provide will be databased. Sleepcraft will not email you in the future unless you have given us your consent to do so.

Customers may access the information that Sleepcraft holds on them at any time by contacting us via email, and as it is your right to ask for disclosure of any personal information that may be held on you, we will gladly remove your details from our records at any time upon request.

For your safety and assurance all credit card payments are processed via an eGate platform which is secured by 128-bit SSL encryption; technology which protects both your credit card details and personal information by encryption when transmitted to our credit card processor, storing any information in a secure environment.

We do not store or database any credit card details within the Sleepcraft website databases, and all pending payments are processed via eGate once authorised.

We currently accept Visa, Mastercard and American and all prices on the Sleepcraft website are in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST).

If you have any questions, issues or feedback about privacy and security at Sleepcraft, please contact us by email at info@leepcraft.com.au or phone (03) 9357 7737.

For more information about The National Privacy Act Principles, please visit www.privacy.gov.au.